![]() □ Additional logic for handling deleted accountsĪt > Keys, you can now do the following: □ Software keys – save, find, and remove See Update My Billing Information for My Subscriptions. When editing your TechSmith account or billing details, you can now view more information about the details that will be updated. □ More information about account details Use the 60-day renewal window (30 days before and after the expiration date) to renew your subscription at. When renewing a subscription purchased directly through our sales team, you can now purchase additional seats ( ) and add more products to your subscription ( ). □ Direct orders – renew with additional products & seats See Add Seats to My Existing Subscription. ![]() □ More information about account detailsĪt, you can purchase additional seats for your cloud product subscription: □ Online store orders – purchase additional seats Use the View my tickets option to view the requests that you submitted to our Support team. If you're using modern Screencast ( ), you can view at a glance your current plan and the video storage space that you have. Products that someone else purchased and assigned a seat to you, so you can use the product.Products that someone else purchased and selected you as a seat manager, so you can grant product access by assigning seats.Please note that Snagit/Camtasia purchased without auto-billing or through resellers do not appear on the dashboard – you can view them on the "Keys" tab. ![]()
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